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Gift Certificates

1STOPLighting gift certificates make a great gift for anyone, on any occasion. Take advantage of an instant e-Certificate that you can use immediately. E-Certificates will be emailed directly to the purchaser in a decorative format that can be personalized and sent on as a gift or used.

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How do online gift certificates work?

Your Gift Certificate will arrive in your email inbox in the form of an e-Certificate. E-Certificates work very much the same way a standard gift card does. Each e-Certificate comes with a coupon type code that can be applied to your purchase upon checkout. When you redeem your e-certificate by applying the "certificate code," the balance remaining on your e-certificate will be automatically deducted from your cart subtotal.

How do I receive my gift certificate?

You will receive an email containing your e-Certificate within 24 hours of your purchase. The e-Certificate will include all of the necessary information including links to our websites, the gift certificate code, and the amount. E-Certificates are the new, alternative way to present gift cards while reducing plastic and paper waste. This email can be forwarded and/or transferred to anyone.

Does my e-Certificate expire?

E-Certificates never expire. Since our company resides in California, our state law requires gift certificates of this nature to never expire.

Who can redeem an e-Certificate?

E-Certificates can be redeemed by anyone who holds the certificate code. The certificate can be transferred to anyone, at any time.

Where can I redeem my e-Certificate?

You can request and purchase any gift certificate amount by contacting our friendly customer service staff at 1-866-203-5392.

How do I check my gift card balance?

You can click here to check your balance any time.

If I return a product that I purchased with an e-Certificate, how will my credit be refunded?

If you return or cancel an item that you purchased with an e-Certificate, credit will be refunded back to that same e-Certificate. The gift certificate may then be used to make a future purchase with 1STOPlighting. We are unable to issue a check for credit on purchases made with gift certificates. If you lose your e-Certificate code, please just give us a call and we can assist you.

What if I lose my e-Certificate?

If you lose your e-Certificate, please give us a call. We can retrieve the code and verify the remaining balance of the certificate.

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